PRIVACY POLICY

When you use the App, we may collect the following types of information:

• Personal Information: This may include your name, date of birth, medical record number, contact information (phone number, email address, address), insurance information, and other information necessary for providing healthcare services.
• Health Information: This may include information about your medical conditions, treatments, medications, allergies, lab results, imaging reports, appointment history, and other health-related information. This information is collected with your explicit consent and is essential for delivering healthcare services through the App.
• Usage Information: We may collect information about how you use the App, such as the features you access, the pages you visit, the time and duration of your use, and your device information (device type, operating system, IP address). This information is used to improve the App's functionality and user experience.
• Location Information (Optional): With your explicit permission, the App may collect your location information to provide location-based services, such as finding the nearest Abdali Hospital facility or providing directions. You can control the collection of location information through your device settings.

We use your information for the following purposes:

• Providing Healthcare Services: This includes scheduling appointments, accessing medical records, communicating with healthcare providers, receiving test results, managing prescriptions, and other healthcare-related services.
• Improving the App: We use usage information to analyze how the App is being used and to identify areas for improvement.
• Communication: We may use your contact information to send you notifications related to your appointments, health information, and other important updates. You may opt out of receiving certain notifications through the App settings.
• Personalization: We may use your information to personalize your experience within the App, such as recommending relevant content or services.
• Legal Compliance: We may use your information to comply with applicable laws and regulations.

We may share your information with the following parties:

• Healthcare Providers: Your information will be shared with the healthcare providers involved in your care at Abdali Hospital.
• Business Associates: We may share information with third-party service providers who assist us with services such as data storage, analytics, and IT support. These providers are contractually obligated to protect your privacy.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• Affiliated Entities: We may share information with other entities affiliated with Abdali Hospital for the purposes described in this Privacy Policy.

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure.

• Access and Correction: You may access and update your personal information through the App or by contacting us.
• Notification Preferences: You can manage your notification preferences within the App settings.
• Location Services: You can control the collection of location information through your device settings.

We may update this Privacy Policy from time to time. We will notify you of any material changes through the App or by other means. Your continued use of the App following the notification of changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions or concerns about this Privacy Policy, please contact us at: 06-5109999.

This Privacy Policy is governed by the applicable laws in Jordan

By using the Abdali Hospital Patient Mobile Application, you acknowledge that you have read and understand this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.